We apply EPA List N disinfectants, the EPA's registered list for products effective against a broad range of pathogens, across high-touch surfaces on a documented contact-time schedule, not a quick wipe-down.
A disinfection visit isn't a single wipe-down pass. Our technicians work room by room, starting with the highest-touch surfaces first — door handles, exam tables, chair arms, light switches, faucet handles, and countertops — before moving to lower-touch surfaces. Each EPA List N product carries a manufacturer-stated contact (dwell) time, the minimum number of minutes the surface has to stay visibly wet for the product to actually kill the pathogens it's registered against. We time to that standard instead of wiping and moving on, which is the step most general janitorial crews skip entirely.
Disinfection isn't billed as an add-on; it's built into every scheduled visit under our core monthly recurring plan, with the option to add extra disinfection-only passes for high-touch zones — a shared reception desk, a triage room, a dental hygiene bay — that see more daily contact than the rest of the space. That's the kind of adjustment a clinic manager can ask for without renegotiating the whole contract.
Every visit gets logged: which EPA List N product was used, on which surfaces, and the contact time observed, so if a compliance review ever asks what was actually applied and when, there's a real record instead of a guess. That documentation habit is part of what separates an environmental services provider from a standard commercial cleaning vendor — an EVS company's whole job is proving the process happened, not just that the room looks clean. It's also why a dental office cleaning company has to work differently than an ordinary office-suite vendor: hygiene bays turn over multiple times a day and need the same contact-time discipline as an exam room, not a spray-and-wipe pass between patients.
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